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Moving

How we Operate

Global Moving is a division of Global International Group, specialised in international moving.  Responsible for the move of thousands of corporate expats, diplomats, military, private individuals and their families, in either emigration or immigration processes. We offer a competitive service,  personalised and key in hand.

We know that more than physical goods, people are at the centre of any mobility process: their ambitions, concerns and feelings are our priority. We will meet your expectations because every detail matters and we ensure that the cost / benefit relation of our service is the most efficient and beneficial. This commitment ensures us a high degree of loyalty with our customers around the world with a dissatisfaction rate of only 0.3%.

We deserve international recognition of our partners which is reflected in the fact that we are the only national company to integrate OMNI, the world network of leading companies in relocation and international moving. We are also the most certified company to operate in this sector in Portugal:

  • Pioneering in obtaining the certificates ISO 9001 and 14001;
  • The first portuguese company from few around the world to obtain the FIDI FAIM PLUS certificate, the highest graded international certificate;
  • The only one with a LACMA Certified Packers distinction;
  • We are proud of having the status of SME Leader and SME Excellence.

We’re ready to help. Get in touch!

Sucessful Methodology

ALL OUR CLIENTS ARE IMPORTANT
All our clients, independently of their dimension, deserve our utmost attention. We look to offer an impeccable service.
WE PLAN EVERY DETAIL AND THAT MAKES THE DIFFERENCE
The experience and professionalism of our moving team allow us to attend to all your needs, listening to every detail. We thus assure a successful move of your goods from A to Z anywhere in the world. To make things easier, as well as support from our team we have also created a check-list to support international moves.
A SERVICE MADE TO MEASURE
We offer a unique service:

  • Together we find the best service to fit your needs and we help with the paperwork required for international transportation of personal items;
  • An list is supplied so that you can easily check the goods to be transported to your new residence;
  • We choose the most adequate containers for each item (click to learn more and go to the link of specialised packaging), so that everything is packaged, transported and delivered to the destination in perfect condition;
  • According to the destination and the size of the move, we choose the best means and type of transport. Together we agree on the date of arrival at your new place of residence.

AN UNBEATABLE COST/BENEFIT PROPOSAL
We guarantee that our cost/benefit proposal is the most advantageous and efficient. When deciding on a third party moving company don’t look at the raw value of the quote. Evaluate what guarantees are offered by the company and avoid any unexpected losses.
WE RESPECT YOUR HOME AND YOUR GOODS
Our packers – specialised in their field – are well mannered and respect your privacywhilst working in the intimacy of your home:

  • Carefully protecting your personal items, working with the best packaging materials available in the market;
  • Assuring all your items are rigorously listed, packed and labeled;
  • Carefully handling your packaged items, moving these either directly to an international transport, or depositing them in our repository until the transport order has been received.

In the end, we make sure that your house is clean and ready to receive another family!

OUR JOB IS DONE WHEN WE HAVE SATISFIED YOUR EXPECTATIONS
Because at the end of our work we want to be rewarded with your satisfaction:

  • We ensure the move to any country in the world, through our global network of certified agents;
  • We deliver to your new residence on the agreed date;
  • We unload, unpack and fit all your belongings in your new place of residence.
  • We check the number of containers against the original list, to ensure that everything is in order.

We invite you to celebrate with us! Contact us.

Moving Services

At Global Moving we are specialists in moving and we have the best offer in the market. In addition to the typical international removals service, we there are additional services to help in the process.

FURNITURE HIRE

If you’re coming from far, you may have to wait longer for your belongings to arrive. While waiting, you may want to hire what you need to feel comfortable at your new residence, avoiding hotel costs. You can choose the style of furniture, crockery and decoration that most suits you.

Get in touch!

HOUSE CLEANING SERVICES
Global Moving offers a full cleaning service, both in the home you left behind as in your new residence.  We know that once packaging and collection of goods has been completed, most of our clients have to leave the house clean to receive the next family.

Count on us!

STORAGE AND SAFEKEEPING OF GOODS
We offer an excellent and safe service of storage of goods. Our facilities have unparalleled characteristics: an isothermal construction, with ideal temperature and humidity levels for the safe storage of your goods. These are listed and placed in sealed personalised containers. We have a security system with CCTV with HD cameras 24h / 7d and access controlled by biometrics.

Our high security safe was specially designed to store your most valuable assets, whether wine or works of art.

Get in touch!

MINOR REPAIRS AND INSTALLATIONS
If you need to hire electricians, plumbers, carpenters, painters, tv cable installers, or any other services such as interior decoration, do not hesitate to contact us.  We have a network of partners that guarantee a good service, working within deadlines with competitive prices.

Get in touch. We’ll simplify your life!

INSURANCE
We advise our clients to take out insurance of goods to be transported. We recommend that the values are comparable with the real value of the items and that the cost is indicated at arrival.  We also recommend that the values to be insured are in line with the actual value thereof, to be stated at the destination.

We work with the best international insurance companies, looking for a policy best suited to your transport or international move. Nevertheless, we recommend you consult with other insurers, to compare and choose the best option for you.

When your move is done by sea you are obliged to take insurance due to maritime laws.An example: if the ship carrying your goods suffers a collision or there is  a fire onboard, maritime laws state that the cost of salvage shall be paid for each ship container. If you insure your goods, these will be covered against this risk.

Disclaimer

Global is not an insurance broker and therefore we recommend the use of entities engaged in mediation within the European Union.

Global, in accordance with the law, may offer an insurance contract, with regard to risks and responsibilities located outside the European Union.

Why Choose Global International Relocation

An experienced strategic partner, professional and able to offer a service of excellence and key-in-hand, which allows it to reduce the risk, stress, time and eliminate  the inherent costs of a less able management, is the guarantee to success of a relocation process or international move.

At Global International Relocation we assure you all this:

  • A key-in-hand offer: specialists in Relocation, international moves, transport of works of art, pets, excess luggage, storage of goods and management of documents;
  • We go everywhere with you: covering 186 countries worldwide, with internationally certified agents;
  • Mobility with care: highly qualified and specialised teams, offering a premium service from A to Z, guaranteeing the success of any operation, from planning to implementation;
  • Total security: excellent facilities that are second to none in Portugal, guarantee the best conditions of safety and care of your property;
  • Unconditional support: permanent availability and innovative ways of helping families;
  • Trust is key: we are, in Portugal, the most certified company and one of the few worldwide with the highest international certificates – ISO 9001, ISO14001, LACMA and FIDI FAIM PLUS.

We know we make the difference! Contact us.

Specialised Packaging

Accidents happen and no one can guarantee that a transport van will not have an accident; a boat is not the victim of a storm; that tropical heat does not cause damage during transport or an article falls on the floor and is damaged.

So that all your goods reach their final destination in perfect condition Global Moving uses the best packaging materials and the most appropriate for each type of item, coupled with specialists in the art of packaging and international moves.

Our Packaging materials:

  • Reinforced cardboard boxes of different sizes and suitable for different types of items such as crockery, books, clothes, chairs, lampshades and pictures.
  • Wardrobes of reinforced cardboard for suits and dresses.
  • Silk paper for fragile porcelain and other very delicate items.
  • Corrugated cardboard to protect the surface of furniture.
  • Bubble wrap.
  • Cardboard corners for enhanced protection of the corners of furniture.
  • Special PVC tape to withstand different types of weather.
  • Identifying stickers for each package.
  • Crates/wooden boxes, made to measure in our carpentry workshop, for the protection of special or high value items such as works of art, antiques, pictures, mirrors, sculptures.

We don’t “wrap” your items in newspaper, blankets or sheets. It is as important to use the best packaging materials as it is to employ the most suitable packaging techniques. The art of packaging, in which our professionals are unsurpassed, determines the success your move.

With us, your assets are safe! Contact us.

Check List

5 TO 6 WEEKS BEFORE THE MOVE

  • Make sure your passport, citizen card, ID and visa are valid
  • Check if permits are required in your new country of residence (e.g. residence permit, permit for pets, arms license, etc.)
  • Check which vaccinations are required at your new destination.
  • Make sure you have all documentation for the trip, including tickets.
  • Keep all your official documents in one place (e.g. birth or marriage certificates, ID, citizen card, passport, vaccination card, driving license, etc ..)
  • Check if your driving license is valid in the destination country.
  • Ask your car insurance company for your personal insurance history.
  • Cancel all subscriptions to newspapers, magazines or gyms.
  • Notify your child/children’s school.
  • Clean your attic, pantry and garden.
  • Get your coats, clothes, curtains, sofas, blankets etc. dry cleaned.
  • Check all your items and appliances that need to be repaired and have them fixed: watches, appliances, clothing, shoes, etc.
  • Schedule all necessary medical appointments and ask for a year worth of prescriptions.
  • Sort out shipping licenses.
  • Sell your car.

3 TO 4 WEEKS BEFORE THE MOVE

  •  Make a survey of the value of goods you want to insure and complete the application form for a Global International Relocation insurance.
  • Sell or give to charity all the items you are leaving behind.
  • Give your friends and family your contacts, including your new address.
  • Cancel all utility bills.
  • Check your leasing, credits or other legal contract agreements.
  • Try to finish off food and drinks left in your home. Buy only the essentials for the remaining days before your move.
  • Confirm with Global Moving the exact moving date.
  • Advise of change of address at: your bank, tax office, doctor and other relevant entities.
  • Request all your diplomas, certificates and other important documents: school, doctors, veterinarians, etc.

2 WEEKS BEFORE THE MOVE

  • Clean your garden from tools, bicycles, etc.Limpe as ferramentas do seu jardim, bicicletas, etc. (clean them from the garden or clean garden tools?)
  • Ask a family member/friend or hire a babysitter who can take care of your children and pets during the date of moving.
  • Take all your possessions from work.
  • If you have lent any books, CDs or other goods ask for them back.
  • Empty the fuel tank of motorcycles or cars that will be transported to your new destination.
  • Offer or sell plants and perishable goods that you won’t need.

1 WEEK BEFORE THE MOVE

  • Close bank accounts or let your bank know of your move.
  • Make sure your bank can transfer your funds to your new bank.
  • Buy traveller’s cheques.
  • Buy necessary medication for your journey including travel sickness pills.
  • Organize transportation to the airport.
  • Defrost and clean refrigerator and freezer.
  • Hire a team to clean the house after packing is done.
  • Send all completed and signed documents to Global Moving.

1 TO 2 DAYS BEFORE DE MOVE

  • Put aside personal items that must travel with you, e.g. keys, documents, passport, tickets, money, clothes, medication, maps, games, books, etc.
  • Confirm ticket bookings.
  • Disconnect, clean and dry electrical appliances you want to take to your new destination.
  • Organise furniture and follow the schedule set by Global Moving.
  • Ask your neighbours or building administration for an extra parking space for the day of the move.
  • On the day of the move just relax! Global Moving will do the work for you ...
  • Stay in touch, in case you have any questions.
  • Go through each room of the house to make sure you haven’t left anything behind.

Specialised Team

Our team is highly experienced. All our moving specialists, are under constant training from the Training Centre at Global International Relocation. All our employees undergo a careful process of selection. At Global International Relocation’s Professional Training Centre everyone is submitted to a demanding training from trainers and coordinators with the highest international certifications. The aim is to understand the company’s mission and values, as well as to learn all processes, more or less technical, of methods and best practices to ensure we provide an impeccable service. The continuing training provided at our training centre and global centres of excellence is one of our investments, to continuously exceed our goals of excellence.

In addition, our ISO 9001, ISO 14001, and LACMA FIDI FAIM PLUS certificates are in themselves a guarantee of the highest quality standards.